PS4: manually update system software. Visit the PS4 system software update page , and select the "Update system software" section. If you get the error: "SU", the PUP file was renamed by your computer due to multiple downloads of the same file.
Check the download location on your PC or Mac, delete any previous versions. Safe Mode options. Can't start Safe Mode. My manual PlayStation system software update failed, what should I do?
Reinstall system software. Back up data. Was this article helpful? What went wrong? I found the article confusing. There is a chance that the launch of the PlayStation 4 will see network congestion preventing some users from getting the patch.
Fortunately, you can download the patch ahead of time, put it on a USB drive, and install it manually once you get your PS4. Besides the patch, if your Internet connection is spotty, you might have to deal with the PlayStation 4 offline regardless. Our initial tests of the PlayStation 4 have been under both circumstances, with no day one patch or PlayStation Network connectivity. So we can tell you exactly what you can expect to be able to do if you take your PS4 out of the box, set it up, and get an error message when you try to log in to PSN or update the system.
What You Can Do Good news: you can indeed play games. We tested the PS4 with multiple disc-based games offline and unpatched, and while most titles installed their own utterly mysterious software updates from the disc before running, they all worked. We tried Battlefield 4, Madden 25, Knack, Killzone: Shadow Fall, and Injustice: Gods Among Us Ultimate Edition, and while the multiplayer options of those games were obviously disabled we could play the single-player modes just fine.
Of course, this only applies to disc-based games unless you patched your PS4 and downloaded other games to the system already. While you can't stream or upload gameplay you capture, you can still take screenshots and record clips of video with the Share button, which you can then share online later. Unfortunately, there isn't a way to get those clips onto a USB drive yet. You can also use voice commands in the PlayStation 4's menu system. Besides those things, after you patch your PS4 you can do a few more useful activities offline.
You can set up Remote Play and second screen features with your PlayStation Vita and play through Wi-Fi Direct handy if it's your router itself, and not just your connection acting up. As with any new hardware, there are always kinks to be worked out. Luckily, the PS4 has a built-in safe mode option that lets you try and fix your system. There is no dedicated diagnostic mode for fixing problems.
Turn off your PS4 by pressing the power button on the front. It might take a few seconds before it turns off completely. Now press the power button again, but hold it down this time. You can release the power button after you hear the second beep. The safe mode screen should pop up at this point if you did everything correctly and you should see the following options:.
Choosing this option will restart the PS4 in p resolution. Restore Default Settings — This will reset the Playstation 4 to factory default settings. According to the Sony website, it seems like this option will not delete your user data, but just reset the settings to their defaults.
It will not downgrade the system firmware. Rebuild Database — This will delete the current database, create a new database and scan all of the content on the system. If the database has become corrupt, this should fix the problem. This option will delete everything except the system firmware. This option is really use if you want to replace the PS4 hard drive with a faster or bigger one.
After you put in the new drive, you would use this option and download the system software onto a USB stick from your computer. Other problems with your PS4 might indicate problems with the actual hardware. For example, the blinking blue light and blinking red light issues seen by many PS4 users. These two are also the major culprits behind the PS4 shutting down or turning off unexpectedly. If your PS4 is not powering on correctly or turns off randomly and gets stuck with a blinking blue light instead of turning white, then you could have a problem with a piece of hardware.
Here are a couple of things you can try:. Check the power adapter and the power port on the back of the PS4. Make sure nothing is visibly damaged or bent. You can even use a power cord from the PS3 on the PS4.
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