Top FAQs. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless Wi-Fi connection in Windows. What should I do? I was able to print from my Mac before with a wireless connection, but now I can't.
I'm having paper feed problems. I tried to install my product with a wireless connection on my Mac, but the installation failed. I was able to print from Windows before with a wireless connection, but now I can't. I cannot scan from my computer with Epson Scan. The quality of my printed output is unacceptable. Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app?
Copy or Print. Select the questions to view the answers My product is printing blank pages from Windows or my Mac. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? How do I set up my product for the fastest printing? How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I restore the colors in faded photos?
How do I use the control panel buttons to copy a document or photo? Printing and scanning seems slow on my product when I use a wireless connection router or access point. Can I use Apple AirPrint to print with my product? I can print with a wireless connection on my home network but not on a VPN virtual private network.
It takes a long time to copy a document. Error Messages or Lights. I see the message Installation Failed when I install my product's wireless network software. I see a communication error when I try to print with a USB connection.
My product control panel displays the message Recovery Mode. Select the questions to view the answers What are speed dial and group lists and how do I create them for my fax numbers? How do I send a fax? How do I create a header for my faxes? Can my product still send and receive a fax if an ink cartridge is expended or not installed? Will I lose faxes stored in the fax memory if my product is turned off? I'm having trouble sending or receiving faxes.
How do I change the baud rate on my fax? How do I use an answering machine with my fax? Can I use a pre-paid calling card to send a fax? When I send a hand-written fax, the recipient can't read the fax content. How do I confirm my fax was sent? Will my fax still go through if I receive an ink expended or other error during transmission?
How do I add a delay when I fax to an International number? How do I clear the fax header on my product? How do I restore my original fax settings? My product is unable to receive faxes after I changed the number of rings to answer, V.
I can send a fax but can't receive one. What is the difference between Auto and manual answer? I can receive faxes but not send them. How many pages can I store in the fax memory? Can I use digital voicemail with my fax?
How do I print faxes stored in the fax memory when my product has an expended ink cartridge? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel.
Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan.
Select the questions to view the answers Which ink cartridges should I use with my product? How do I change the ink cartridges? Can my product still print if an ink cartridge is expended or not installed? The color ink cartridge is expended even though I print in black only. Why does this happen? How do I know when an ink cartridge needs to be replaced? I installed new ink cartridges and my product seems to be doing a long cleaning cycle.
Is this normal? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. How long should an ink cartridge remain in my product if it's not used often?
Memory Cards or External Devices. Select the questions to view the answers Can I just pull the memory card out of my product when I'm finished printing? Which memory cards are compatible with my product? How do I access a memory card inserted in my product over a network connection in OS X What is the largest supported memory card for my product?
Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended? Paper or Media. Select the questions to view the answers How should I load envelopes? Does the type of paper I use really make a difference?
What kind of paper gives the best results for high quality printing? How do I know which paper or media type to select in my product's driver? Can I print on sheet labels? Can I print on vellum paper?
How do I load paper into the paper tray? Connect your product to your wireless network. Ethernet: Connect your product to your Mac using an Ethernet cable and make sure the product is turned on.
Go to the menu on your Mac, then select System Preferences. Do one of the following: If your printer is not on the list, go to step 5. If your printer is on the list, select your printer model and click the "-" minus button. Then go to step 5. If you see the Add Printer or Scanner In the screen that appears, select your printer model as below:.
Note: Apple Software Update may find multiple updates for your system. You may choose to install all or some of the updates. Compatible systems :. Installation instructions: Double-click to create a disk image on your desktop.
Open the disk image. Double-click the installer icon to begin the installation. This file applies to numerous Epson products and may be compatible with operating systems that your model is not.
This file contains the Epson Printer Driver v Installation instructions : Download the file. Double-click the downloaded file to create a disk image on your desktop. This file contains the Epson Remote Print Driver v This remote printer driver allows you to print to an Epson email-enabled printer anywhere in the world right from your computer. Note: Your printer must be connected to the Internet via a wireless Wi-Fi or wired Ethernet network and be registered to the Epson Connect service.
Installation instructions: Download the file. To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file. Make sure the Connection setting is set to Network , then click the Test button. This file contains the Event Manager Utility v2. This utility allows you to scan from the control panel of your Epson product.
This file contains Epson Software Updater v2. Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications. Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access.
Double-click the installer icon to begin the update process. This utility is used to enable Epson Connect so you can print emails, documents, or photos from any device that can send an email. This file contains the Epson Uninstaller Utility v1. This file contains the Epson Fax Utility v1. This utility allows the transmitting of data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing.
Note: This utility will not work with Apple AirPrint. It must be used with an Epson printer driver. Note: The version corrects possible pauses when scanning multiple items at once and an error that occurs when saving to a network folder.
This file contains the Common Updater utility v2. Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Print, scan, and share directly from your Android phone or tablet.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. This document contains information about selecting or changing wireless network settings using your product control panel.
This guide describes the functions that differ in version 2. See your product User's Guide for instructions on sending faxes and using your product's other fax features. This document gives an overview of the product as well as technical specifications, available options and warranty information. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. For products in warranty , please contact Technical Support.
If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson WorkForce Downloads not available on mobile devices.
Description : The latest printer driver for this product is available from Apple's Software Update. If an update is not available, you already have the latest Epson driver for your product.
Compatible systems : macOS ICA Scanner Driver v5. Printer Driver v Description : This file contains the Epson Printer Driver v Remote Print Driver v Epson Event Manager v2.
Description : This file contains the Event Manager Utility v2. Epson Software Updater v2. Description : This file contains Epson Software Updater v2.
Epson Connect Printer Setup Utility v1. Uninstaller v1. Description : This file contains the Epson Uninstaller Utility v1. Epson Fax Utility v1. Description : This file contains the Epson Fax Utility v1. Common Updater for Apple Software Update v2.
Description : This file contains the Common Updater utility v2. Mobile Apps. Epson iPrint App for Android. Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Epson iPrint App for iOS. Top FAQs. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless Wi-Fi connection in Windows.
What should I do? I was able to print from my Mac before with a wireless connection, but now I can't. I'm having paper feed problems. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson WorkForce Downloads not available on mobile devices. ICA Scanner Driver v5. Compatible systems : macOS Printer Driver v Description : This file contains the Epson Printer Driver v Remote Print Driver v Epson Event Manager v2.
Description : This file contains the Event Manager Utility v2. Epson Software Updater v2. Description : This file contains Epson Software Updater v2. Epson Connect Printer Setup Utility v1. Uninstaller v1.
Description : This file contains the Epson Uninstaller Utility v1. Epson Fax Utility v1. Description : This file contains the Epson Fax Utility v1. Common Updater for Apple Software Update v2. Description : This file contains the Common Updater utility v2. Mobile Apps. Epson iPrint App for Android.
Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world.
Epson iPrint App for iOS. Top FAQs. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless Wi-Fi connection in Windows. What should I do? I was able to print from my Mac before with a wireless connection, but now I can't. I'm having paper feed problems. I tried to install my product with a wireless connection on my Mac, but the installation failed.
I was able to print from Windows before with a wireless connection, but now I can't. I cannot scan from my computer with Epson Scan. The quality of my printed output is unacceptable. Cloud or Mobile. Select the questions to view the answers Where can I find information about Epson iPrint app?
Copy or Print. Select the questions to view the answers My product is printing blank pages from Windows or my Mac. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? How do I set up my product for the fastest printing? How do I print a borderless photo from Windows or my Mac? Can I print on transparencies? How do I restore the colors in faded photos? How do I use the control panel buttons to copy a document or photo?
Printing and scanning seems slow on my product when I use a wireless connection router or access point. Can I use Apple AirPrint to print with my product? I can print with a wireless connection on my home network but not on a VPN virtual private network. It takes a long time to copy a document. Error Messages or Lights. I see the message Installation Failed when I install my product's wireless network software.
I see a communication error when I try to print with a USB connection. My product control panel displays the message Recovery Mode. Select the questions to view the answers What are speed dial and group lists and how do I create them for my fax numbers? How do I send a fax? How do I create a header for my faxes? Can my product still send and receive a fax if an ink cartridge is expended or not installed? Will I lose faxes stored in the fax memory if my product is turned off?
I'm having trouble sending or receiving faxes. How do I change the baud rate on my fax? How do I use an answering machine with my fax? Can I use a pre-paid calling card to send a fax?
When I send a hand-written fax, the recipient can't read the fax content. How do I confirm my fax was sent? Will my fax still go through if I receive an ink expended or other error during transmission? How do I add a delay when I fax to an International number? How do I clear the fax header on my product?
How do I restore my original fax settings? My product is unable to receive faxes after I changed the number of rings to answer, V. I can send a fax but can't receive one. What is the difference between Auto and manual answer? I can receive faxes but not send them. How many pages can I store in the fax memory? Can I use digital voicemail with my fax? How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
The fax header gets cut off when I send a fax.
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