Learn more. Despite there being so many modern alternatives, SMS messaging apps are still a common tool. While very uncommon, there is a chance your carrier network is having an outage. This could be why you have problems with your messaging app not working. Some carriers may have status pages, and they often send announcements when there are any widespread issues.
Another way to check is by using an online tool like DownDetector. Just enter the website and search for your carrier name. This website collects user reports and lets you know if there is an outage.
You can even check out their live maps, which show if any local outages are going on. This is a common issue when you are driving through country areas, or happen to be inside a concrete building with no reception. More: Common Android issues and how to fix them. This is a very common troubleshooting tip. While it may sound a bit silly, it very often works! You can do this by pressing and holding on to the power button. Then press the Restart option.
Obviously, you can also go all the way and shut the phone down and then turn it back on. Asked 7 years, 8 months ago. Active 5 years, 11 months ago. Viewed k times. When people send me text messages with a picture attached, I receive the message but it says something like this, with a "download" button: Message size: 1KB Expires: AM, Mar 12 [Download] When I press the download button, it changes to the text "Downloading" for a moment, and then it changes back to the download button and nothing else happens.
I'm pretty stumped. Update 2: Suggestion to check APN settings. Improve this question. JohnD JohnD 1 1 gold badge 1 1 silver badge 6 6 bronze badges. Try opening the "Downloads" app, or use a file explorer to look at various folders on the phone. It may be that the message app you use simply stores it in a folder and expects you to handle it afterwards.
StephenSchrauger - thanks, I went to the downloads app. There are 2 tabs: "internet downloads" and "other downloads" but there is nothing under either of them. Is this where SMS downloads are stored? No, that's just where downloads go to. Do you have a data plan at all? Can you e. Messages with pictures attached are MMS, and require an Internet connection, and often a specifically configured APN provider specific, so you might need to contact your carrier.
Then upload the BugReport to your personal Google Drive and then share the link to the BugReport here on the forums in a reply or via a private message. Provide observations of what you saw happen right before the bug report was taken. Please indicate the local time when you observed the behavior.
Please update your profile with current phone, carrier and IMEI number -- this will help me investigate. Do you need help updating your profile? See here. Did you find a solution to this issue??? I have the same problem - some texts prompt the download arrow and it may take days for them to load. Dozens of other texts and photos load instantly as normal every day.
I did not have this problem when the phone was new a couple of months ago, but for the last of weeks this is happening daily with a couple of texts per day. View All. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. See our Sustainability Report. This website uses cookies. By browsing this website, you consent to the use of cookies.
Learn More. Board Category Community Members. Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here. All Forum Topics. RussGirod Paper Tape. Some text messages say they must be downloaded , AM Some of text messages don't display normally and they aren't overly big messages. Reply 1. If the message is too long, the carrier may, rather than break it into multiple messages, will send it as one MMS message The message could contain attachments or images that cause it to be sent as an MMS message Thanks Sandip.
You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem. Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected.
Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not. For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings.
All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data.
Your phone will give you the option to back up the data on the Google account before you reset the device.
Once the reset is complete, your device will automatically restart. Go to the Play Store and check if the problem you were facing has been fixed. Sometimes you may not be able to download the apps to your device because of insufficient space. You will have to delete a few things from your device to make space at times like these. Check if you have too many photos or videos on your device, which may be eating into the storage.
Move these files to your computer to increase the space of your device. You may have to uninstall some apps if you need enough space for large apps. To uninstall the apps, go to the Settings menu of your device and look for Apps or Application Manager.
Now tap on the apps that you want to uninstall, and you will get the option to uninstall the app on the next screen. Tap on uninstall and confirm the uninstallation.
Alternatively, users on the latest version of Android will be able to long-press on the app they wish to uninstall, and they will automatically see the options to uninstall the app on the top of the screen. All you need to do is drag the app icon to the uninstall option on the screen, and the app will be uninstalled. This error is related to the Play Service and not specific to your device.
Clear the data for Google Services Framework to resolve this problem. Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error has been resolved. If you still find the same error showing up on your screen, then access the Google Play Site from your computer. Install the app to your computer, and then the app will work on your device.
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